Ontrac Business Solutions delivers enterprise-grade managed IT, network engineering, and cloud services to organisations across the UAE — with the hands-on expertise that complex business environments demand.
From day-to-day managed support to complex infrastructure deployments — we cover your entire technology footprint.
Proactive monitoring, maintenance, and support for your entire IT environment. We become your dedicated IT department — without the overhead.
Learn more →FortiGate firewalls, VPN solutions, VoIP/UCM deployments, and structured cabling. Reliable, secure networks designed around your operations.
Learn more →Microsoft 365, Google Workspace, JumpCloud directory services, and cloud infrastructure management. Modern tools, properly implemented.
Learn more →Industrial network infrastructure for oil & gas, utilities, and manufacturing. DNP3, cellular M2M, and remote RTU connectivity with field-proven expertise.
Learn more →Firewall hardening, endpoint protection, access control, and security audits. Protecting your business data and ensuring regulatory compliance.
Learn more →Server deployments, data centre builds, disaster recovery planning, and Windows Server environments. Full project management from design to handover.
Learn more →Site-to-site and remote-access VPN, FortiGate firewall management, and secure SD-WAN — keeping distributed teams connected across offices, warehouses, and remote sites.
On-premises NAS, cloud backup, and business continuity planning. We design and manage backup strategies so your critical data is always protected and recoverable.
Real-time access to your IT environment via the Ontrac Connect portal — tickets, assets, invoices, and service history in one place. Always on, always transparent.
We don't just fix problems — we understand your business and build technology that supports your growth.
Our engineers are on the ground in Dubai and across the UAE — no remote-only support, no offshore delays.
We deploy the same infrastructure used by large enterprises, structured around the budgets of growing businesses.
Oil & gas, real estate, logistics, manufacturing — we know your sector's requirements and compliance needs.
One point of contact who knows your environment inside and out. No ticket queues, no call centres.
Our Commitments
Critical issues acknowledged immediately, on-site within agreed SLA windows.
Client portal access to all tickets, assets, invoices, and service history — real-time, always.
Annual maintenance agreements with clear scope. We earn your business every renewal.
Every solution we deploy follows security best practices — from firewall rules to endpoint policies.
Our team has delivered projects across the UAE's most demanding industries.
SCADA/OT networks, DNP3 RTU connectivity and M2M cellular for remote upstream environments. Field-proven across ADNOC-tier sites in the UAE and GCC.
SPETCO • ADNOC UpstreamResilient connectivity for utility operators — IoT backhaul, LoRaWAN, SD-WAN and private wireless deployments for smart city and metering use cases.
Infrax • Digital DEWAIT and network infrastructure for high-integrity manufacturers serving marine, offshore, nuclear and renewables — multi-site domain, QNAP NAS, and NTFS/ACL environments.
Wozair GroupIT infrastructure for reverse-logistics and AI/robotics facilities processing up to 7,000 devices per day — ERP integration, secure trade workflows, high-throughput networks.
Ardroid • Basatne International • DSOWarehouse and free-zone IT for cable, wire and industrial product distributors across JAFZA and DWC — VPN, ERP connectivity, barcode/logistics and structured cabling.
Helukabel ME • Cleveland Cable FZCOBooking and dispatch IT for premium chauffeur and limousine operators — reservation systems, driver communication, CRM, and always-on office connectivity.
Connexion Limousine • Business BayLet's discuss your requirements — no obligation, no hard sell.
Talk to Our Team