Dubai-Based · UAE Enterprise IT Partner

IT Infrastructure
You Can Trust.

Ontrac Business Solutions delivers enterprise-grade managed IT, network engineering, and cloud services to organisations across the UAE — with the hands-on expertise that complex business environments demand.

10+
Years in Business
50+
Enterprise Clients
UAE
Coverage
24/7
Support Availability

Comprehensive IT Services,
Built for Business

From day-to-day managed support to complex infrastructure deployments — we cover your entire technology footprint.

Managed IT Services

Proactive monitoring, maintenance, and support for your entire IT environment. We become your dedicated IT department — without the overhead.

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Network & Telecom Engineering

FortiGate firewalls, VPN solutions, VoIP/UCM deployments, and structured cabling. Reliable, secure networks designed around your operations.

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Cloud & Productivity Solutions

Microsoft 365, Google Workspace, JumpCloud directory services, and cloud infrastructure management. Modern tools, properly implemented.

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SCADA & OT Connectivity

Industrial network infrastructure for oil & gas, utilities, and manufacturing. DNP3, cellular M2M, and remote RTU connectivity with field-proven expertise.

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Cybersecurity & Compliance

Firewall hardening, endpoint protection, access control, and security audits. Protecting your business data and ensuring regulatory compliance.

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IT Infrastructure Projects

Server deployments, data centre builds, disaster recovery planning, and Windows Server environments. Full project management from design to handover.

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The Difference is in
How We Work

We don't just fix problems — we understand your business and build technology that supports your growth.

  • 01

    Dubai-Based, Hands-On Team

    Our engineers are on the ground in Dubai and across the UAE — no remote-only support, no offshore delays.

  • 02

    Enterprise Tools, SME Pricing

    We deploy the same infrastructure used by large enterprises, structured around the budgets of growing businesses.

  • 03

    Industry-Specific Experience

    Oil & gas, real estate, logistics, manufacturing — we know your sector's requirements and compliance needs.

  • 04

    Dedicated Account Management

    One point of contact who knows your environment inside and out. No ticket queues, no call centres.

Our Commitments

Response Within 1 Hour

Critical issues acknowledged immediately, on-site within agreed SLA windows.

Transparent Reporting

Client portal access to all tickets, assets, invoices, and service history — real-time, always.

No Lock-In Contracts

Annual maintenance agreements with clear scope. We earn your business every renewal.

Security-First Approach

Every solution we deploy follows security best practices — from firewall rules to endpoint policies.

Sector Experience That Matters

Our team has delivered projects across the UAE's most demanding industries.

Oil & Gas / ADNOC

SCADA, OT networks, M2M cellular, field RTU connectivity

🏢

Real Estate & Corporate

Office IT, VoIP, cloud migration, managed services

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Manufacturing & Industrial

Network infrastructure, access control, server environments

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Logistics & Trade

WAN connectivity, ERP integration, IT compliance

Ready to Simplify Your IT?

Let's discuss your requirements — no obligation, no hard sell.

Talk to Our Team