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Portals & AI — Dubai, UAE

Your own client portal,
and automation that actually saves time.

Ontrac Connect — the same client portal your AMC runs on — built and customised for your business, plus automation that removes the manual steps your team repeats every week.

Ontrac Connect, built on our own platform Custom automation, not off-the-shelf bots You own what's built
What's included

Built for your process, not a template

We map how your team actually works first, then build to that — not the other way round.

Client/customer portals

A branded portal for your own clients — tickets, documents, status — built on the same platform behind Ontrac Connect.

  • Branded to your business, not ours
  • Tickets, documents and status in one place

Custom automation

The repetitive manual steps in your business — data entry, reporting, follow-ups — mapped and automated one workflow at a time.

  • Mapped from your actual process first
  • One workflow at a time, proven before the next

Ongoing development

Portals and automations that grow with your business, maintained under the same AMC principle: no lock-in, and it's documented so you're never dependent on one person.

  • Documented, not a black box
  • No lock-in — same principle as everything else
How it starts

Built from your process, not a template

The first workflow automated is usually the highest-effort, lowest-judgment task on the list.

01

Process mapping

We sit with the people who actually do the manual work and map what's really happening, not what the org chart says happens.

02

Build proposal

A scoped proposal for what to automate first — usually the highest-effort, lowest-judgment task in the list.

03

Build & test

Built and tested against real data before it touches a live process.

04

Handover & iterate

Documented and handed over, with room to add the next workflow once the first one's proven itself.

Who this suits

For businesses that have outgrown spreadsheets

Whether you're starting from nothing formal, or replacing a tool that didn't fit.

Businesses drowning in repetitive manual admin
Companies wanting a client-facing portal like Ontrac Connect
Teams that have outgrown spreadsheets for tracking work
Anyone who's tried an off-the-shelf automation tool and found it didn't fit
Before you ask

Questions we actually get

Is this generic automation software, or something built for us?

Built for you — we map your actual process first, then build to it, rather than bending your process to fit a template.

Do we need to already have a portal or system in place?

No — most projects start from spreadsheets, email chains or nothing formal at all.

What happens if we want to change it later?

It's built to be modified — documented code and a clear handover, not a black box only we can touch.

Is this related to the client portal we log into for support?

Yes — Ontrac Connect is our own platform, and this is us building the same kind of system for your business.

Get in touch

Tell us what you're doing manually

Share the process that's eating the most time and we'll scope what's worth automating first — no pressure, no script.

PO Box 27558, Dubai, United Arab Emirates

No prices are published on this site — every quote is scoped to your site first.