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Telephony & Call Recording — Dubai, UAE

Calls that connect,
and a record of every one.

Yeastar and Grandstream PBX systems, SIP trunks and session border controllers, with compliance-grade call recording built in from day one — not bolted on after a client asks for it.

Yeastar & Grandstream PBX SIP trunking for UAE carriers Compliance call recording
What's included

A phone system built to be relied on

Extensions, trunking and recording set up as one system, not three separate vendors to chase when something breaks.

PBX deployment

Yeastar or Grandstream systems sized to your team, with extensions, call queues and IVR set up the way your business actually answers the phone.

  • Extensions and queues mapped to your team
  • IVR built around how calls really arrive

SIP trunking & SBC

Carrier-grade SIP trunks with a session border controller in front, so call quality and security don't depend on the ISP alone.

  • Configured for UAE carrier requirements
  • SBC protects against toll fraud

Compliance recording

Every call recorded, timestamped and retrievable, configured to whatever retention and access rules your industry needs.

  • Retention set to your compliance needs
  • Recordings exportable, never locked in
How it starts

A cutover with no dead air

Numbers and call flow are the most visible part of your business — the move is planned so nobody notices it happened.

01

Call flow review

We map how calls actually move through your business today — who answers what, where calls get lost.

02

System design

PBX, trunking and recording scoped to your call volume and compliance needs.

03

Cutover

Numbers ported and lines switched with a tested fallback, so there's no dead-air window during the move.

04

Live support

The phone system sits under your AMC from day one — a stuck extension is a helpdesk call, not a mystery.

Who this suits

For businesses where a missed call is a missed deal

Especially where a call has to be provable, not just answered.

Call centres and support desks
Financial and legal firms needing recorded calls
Businesses porting numbers from a legacy PBX
Multi-branch operations needing one dial plan
Before you ask

Questions we actually get

Can we keep our existing numbers?

Yes — number porting is part of the cutover plan, timed to avoid downtime.

How long are recordings kept?

Retention is set to whatever your industry or client contracts require; we configure it, we don't decide it for you.

Does this work with our existing internet line?

It can, though for call quality we usually recommend it sit behind the resilience setup on our Internet Resilience page.

What happens to the recordings if we ever move providers?

They're yours — exported in a standard format, same no-lock-in principle as everything else we run.

Get in touch

Tell us what you're running

Share your current phone setup and call volume and we'll scope what fits — no pressure, no script.

PO Box 27558, Dubai, United Arab Emirates

No prices are published on this site — every quote is scoped to your site first.