Remote services · worldwide

Your firewall doesn't care where we sit.

Every night, we operate live production infrastructure in Dubai remotely — firewalls, phone systems, servers, tenants. The page is new; the practice isn't: remote configuration, licensing and cloud work has shipped alongside our site work for years. The same discipline travels: fixed-scope remote jobs delivered to anywhere on earth, over screen-share, with a written change record and your configuration handed back to you. Dubai working hours cover a European morning and an Asian afternoon in the same day.

What we take on remotely

Security

Firewall review & hardening

Configuration read, exposure check, inspection features actually enabled, admin access locked down — on Fortinet and comparable platforms. Findings first, changes in an agreed window.

Voice

Phone system builds

Grandstream UCM and similar: extensions, trunks, IVR, call recording, softphones for a distributed team — built, tested with you on a call, documented.

Microsoft 365

Tenant security & migrations

Identity hardening, MFA rollout, mail flow, device policy — or a planned migration run after your hours, every mailbox accounted for.

Finance stack

Accounting & e-invoicing integration

QuickBooks/Zoho-class systems connected, master data cleaned, backups tested — readiness work for regulated invoicing regimes, delivered remotely.

How a remote job runs

Scope and a fixed price upfront — you approve a written scope and one number before anything starts. No meters running.
Payment first, work second — international remote work is prepaid by bank transfer or card. The clock starts when payment lands; the delivery date is committed in writing.
You watch it happen — changes run over screen-share in an agreed window, on a change plan with a rollback path stated before anything is saved.
You keep everything — configuration backup taken before and after, a written change record of exactly what moved, and every credential handed to you. No lock-in survives a border.

The honest boundary: anything that needs hands on hardware — cabling, rack work, physical installs — needs hands. We'll say so in the first reply and, where we can, point you at what to buy and guide your local hands through it.

Start with the one question that matters

Tell us the device or system and what you need it to do. You'll get back a written scope, a fixed price, and the earliest delivery window — usually within one business day, from people who did this on production infrastructure last night.

Describe your remote job →

Ontrac Business Solutions FZE · Dubai, United Arab Emirates · TRN 100350374300003 · Licensed & insured