We're a specialist IT consultancy based in Dubai — built around the belief that businesses deserve serious, hands-on technology partners, not just vendors.
Ontrac Business Solutions FZE is an IT managed services company headquartered in Dubai, UAE. We work with organisations across the UAE to design, implement, and maintain technology infrastructure that supports real business outcomes.
Our team brings hands-on experience across network engineering, cloud platforms, industrial OT connectivity, and enterprise IT operations. We're not a call centre — we're practitioners who have worked in oil & gas fields, corporate offices, industrial facilities, and data centres across the region.
As a free zone entity, we operate with full compliance to UAE regulatory requirements, providing clients with the confidence that comes from a properly structured technology partner.
The principles that guide every client engagement and every decision we make.
We don't overpromise. We commit to what we can deliver and we deliver it — on time, within scope, and to the standard agreed.
You always know what we're doing and why. Our client portal gives you real-time visibility into every ticket, asset, and service record.
Our engineers do the work. No subcontracting, no remote-only engagements for on-site needs. We get on-site when it matters.
Security considerations are built into every design and every recommendation — not offered as an optional add-on.
We measure success by how long clients stay with us — and by the outcomes we help them achieve, not by ticket count.
Every project ends with a full handover pack. Network diagrams, configurations, credentials — all documented and stored securely for you.
ADNOC upstream site connectivity, SCADA, field RTU networks
Office IT, VoIP, cloud platforms, managed services
Industrial networks, server infrastructure, access control
WAN connectivity, ERP support, IT operations
Get in touch to discuss your IT requirements — no obligation.
Contact Us Today