OUR ENTERPRISE SERVICES

At OnTrac, we understand that addressing technology issues after they arise can be costlier and more disruptive. That's why our proactive IT management is strategically crafted to save you money and preemptively eliminate potential technology challenges for your business in New York City.

Our approach integrates routine preventative maintenance and robust real-time monitoring across your critical network, desktop, and mobile devices. This proactive stance aims to minimize technology downtime, maximize staff productivity, and provide a more predictable budget for your IT expenses.

OnTrac offers a comprehensive suite of monitoring and maintenance services. We collaborate with you to design a customized program that aligns with your specific business needs, ensuring a seamless and efficient IT environment.

Choose OnTrac for a proactive IT solution that not only saves you money but also provides peace of mind, allowing you to focus on what matters most – the success of your business.

OUR PROCESS

IT ADMINISTRATION

Elevate your operations with our cutting-edge solutions seamlessly integrated with a robust ticketing system. This, combined with our documentation management platform, guarantees a streamlined IT experience, providing clients with up-to-date information at all times.

Experience a flawless setup and operation of services and support through our tailored processes designed specifically for small businesses. We ensure efficiency every step of the way.

Optimize your IT structure with our organized advanced ticketing and documentation system, offering a systematic approach to keep your IT environment well-ordered.

SYSTEMS MONITORING

Harness the power of proactive management. Monitoring over 5,000 aspects of your systems 24/7, we identify and eliminate potential issues before they impact your IT infrastructure.

Experience seamless operations with the majority of issues resolved remotely, ensuring minimal disruption to your business.

Bolster your defenses against security risks and bid farewell to the frustration of unstable IT resources. Our approach significantly reduces exposure and enhances the stability of your IT environment.

REPORTING

Unlock valuable insights with our comprehensive reporting, offering a detailed overview of your infrastructure's health. From upgrade forecasting to warranty status and end-of-year depreciation, we keep you informed.

Streamline your operations with simplified inventory management and precise upgrade forecasting and planning, ensuring optimal performance for your IT resources.

MANAGED ANTI VIRUS

Our approach is proactive: upon detecting a threat, we initiate immediate remediation. Say goodbye to concerns about renewal dates, additional bills, and managing multiple vendors.

It's not just security; it's a streamlined IT function, ensuring uninterrupted operations and boosting employee productivity.

WEB DEVELOPMENT AND EMAILS

Elevate your online presence with our expert web development services. From responsive design to seamless user experience, we bring your vision to life. Additionally, revolutionize your communication with robust email solutions, ensuring secure and efficient communication within your organization.

Our team ensures that your website not only looks stunning but also performs optimally, meeting the latest industry standards and user expectations. Our email solutions encompass setup, configuration, and ongoing support, providing features like spam protection, collaborative tools, and seamless integration with your existing systems.

Let us help you establish a strong and captivating online presence while optimizing your communication strategies.

IP TELEPHONY

Upgrade your communication infrastructure with our IP telephony solutions. Enjoy the benefits of advanced features, cost savings, and enhanced flexibility.

We provide seamless integration, reliable support, and customized solutions for your telecommunication needs. From VoIP implementation to unified communications, we optimize your business communication.

Embrace the future of telephony with our tailored IP telephony services.

MANAGED BACKUPS

Our monitored backup solutions can protect your data from user error, theft, flood, and fire.

On-site and off-site backups are monitored 24/7 to ensure they’re both working properly.

PATCH MANAGEMENT

Patching software fixes security vulnerabilities and improves it performance. We’ll regularly install updates to keep your system current, safe and running efficiently..

We provide patch management for all major os’s and applications including windows, osx, adobe, java, chrome, firefox, and many others.

BOOK YOUR ONTRAC IT ASSESSMENT NOW
FOR FREE

Don't wait to discover how OnTrac can elevate your IT infrastructure. Reach out to our experts today to schedule a free, no-obligation assessment for your business.

NAVIGATION

OUR LOCATION

A 1801, The Crescent Towers, Dubai
United Arab Emirates